Privacy Policy
Introduction
At domarethil, we understand that your privacy matters deeply. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you interact with our financial analysis education services. We're committed to transparency about our data practices and want you to feel confident about how your information is handled.
This policy applies to all services provided by domarethil through our website domarethil.com, our educational programs, and any related communications. By using our services, you agree to the collection and use of information in accordance with this policy and applicable Australian privacy laws.
Your Privacy Rights
Under Australian privacy legislation, you have specific rights regarding your personal data. We respect these rights and have implemented processes to help you exercise them effectively.
Information We Collect
Personal Information
When you engage with our financial analysis education programs, we collect various types of personal information to provide you with relevant and effective learning experiences. This information helps us understand your educational needs and deliver personalized content.
- Full name and contact details including email address and phone number
- Professional background and current employment information
- Educational history and qualifications relevant to financial analysis
- Learning preferences and areas of interest within financial analysis
- Payment information and billing addresses for course enrollment
- Communication preferences and marketing consent status
Technical Information
Our website and learning platform automatically collect certain technical information to improve your user experience and maintain security. This data helps us optimize our services and troubleshoot any issues you might encounter.
| Data Type | Purpose | Retention Period |
|---|---|---|
| IP Address and Location Data | Security monitoring and content localization | 12 months |
| Browser Information | Platform compatibility and user experience optimization | 6 months |
| Learning Progress Data | Course completion tracking and certification | 7 years |
| Website Usage Analytics | Service improvement and content development | 24 months |
How We Use Your Information
We use the information we collect for several legitimate business purposes related to providing high-quality financial education services. Our use of your data is always proportionate and directly related to the services you've requested or expressed interest in.
Educational Service Delivery
Your personal information enables us to deliver personalized learning experiences that match your professional background and career goals. We use your data to customize course content, track your progress, and provide relevant educational resources that support your development in financial analysis.
Communication and Support
We use your contact information to provide essential communications about your enrollment, course updates, and educational opportunities. Our support team uses this information to assist you with technical issues and answer questions about our programs.
- Course enrollment confirmation and scheduling notifications
- Educational content delivery and learning material access
- Progress reports and certification upon course completion
- Technical support and troubleshooting assistance
- Marketing communications about relevant courses and events (with consent)
- Survey requests for service improvement and feedback collection
Information Sharing and Third Parties
We maintain strict controls over how your information is shared and only work with trusted partners who meet our high standards for data protection. We never sell your personal information to third parties or use it for purposes unrelated to our educational services.
Service Providers and Partners
Some of our educational services involve carefully selected third-party providers who help us deliver comprehensive learning experiences. These partnerships are governed by strict data protection agreements that ensure your information remains secure.
Third-Party Data Sharing
We only share personal information with third parties when necessary for service delivery, legal compliance, or with your explicit consent. All third-party providers are contractually bound to protect your data according to Australian privacy standards.
Legal Requirements
In certain circumstances, we may be required to disclose your information to comply with legal obligations, respond to lawful requests from authorities, or protect our legitimate business interests and the safety of our users.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We've established clear procedures to help you exercise these rights effectively and without unnecessary delay.
Access Your Information
You can request a copy of all personal information we hold about you. We'll provide this information in a clear, understandable format within 30 days of your request.
Correct Inaccurate Data
If you notice any errors in your personal information, you can request corrections. We'll update your records promptly and notify any third parties if necessary.
Data Portability
You can request your personal data in a structured, machine-readable format to transfer to another service provider if you choose to discontinue our services.
Deletion Requests
You may request deletion of your personal information, subject to legal and contractual obligations. We'll inform you of any limitations that prevent complete deletion.
How to Exercise Your Rights
To exercise any of these rights, contact our privacy team using the details provided below. We'll verify your identity and process your request according to applicable privacy laws. Most requests are handled within 30 days, though complex requests may require additional time.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats and maintain the highest standards of data protection.
Technical Safeguards
Our technical infrastructure includes multiple layers of security designed to protect your data throughout its lifecycle. We use industry-standard encryption, secure transmission protocols, and access controls to ensure your information remains confidential.
- SSL encryption for all data transmission and website interactions
- Regular security audits and vulnerability assessments
- Multi-factor authentication for staff accessing personal data
- Automated backup systems with encrypted storage solutions
- Network monitoring and intrusion detection systems
- Regular staff training on data protection and privacy practices
Data Breach Response
In the unlikely event of a data breach affecting your personal information, we have established procedures to respond quickly and minimize potential harm. We'll notify affected individuals and relevant authorities according to legal requirements and provide guidance on protective measures you can take.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and maintain accurate records for educational certification purposes.
Retention Periods
Different types of information are retained for varying periods based on legal requirements and business needs. Student records and certification data are retained longer to support ongoing professional development and credential verification.
Student Record Retention
Educational records including course completion certificates are retained for seven years to support professional credential verification and comply with educational standards requirements.
Secure Deletion Process
When personal information reaches the end of its retention period or you request deletion, we use secure deletion methods to ensure the information cannot be recovered. This process applies to both digital records and any physical documents containing personal information.
Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content. You have control over cookie settings and can modify your preferences at any time.
Types of Cookies Used
We use essential cookies required for website functionality, analytics cookies to understand user behavior, and preference cookies to remember your settings. Marketing cookies are only used with your explicit consent and can be disabled without affecting core website functionality.
Managing Cookie Preferences
You can control cookie settings through your browser preferences or our cookie management tools. Disabling certain cookies may limit some website features, but core educational content and services will remain accessible.
International Data Transfers
While domarethil operates primarily within Australia, some of our educational technology partners and service providers may process data internationally. We ensure appropriate safeguards are in place for any international data transfers.
Transfer Safeguards
Any international transfer of your personal data is protected by appropriate safeguards including adequacy decisions, standard contractual clauses, or binding corporate rules that ensure your data receives equivalent protection regardless of location.
Children's Privacy
Our financial analysis education programs are designed for adult learners and professionals. We do not knowingly collect personal information from individuals under 18 years of age without appropriate parental consent.
If you believe we have inadvertently collected information from someone under 18, please contact us immediately so we can remove this information from our systems.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. We'll notify you of any significant changes through email or prominent website notices, giving you time to review the updated policy.
We encourage you to review this privacy policy regularly to stay informed about how we protect your personal information. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
Privacy Contact Information
If you have questions about this privacy policy, need to exercise your privacy rights, or have concerns about how your personal information is handled, our privacy team is ready to assist you.
Privacy Officer
domarethil Privacy Team
info@domarethil.com
Postal Address
65 Kembla St
Fyshwick ACT 2609
Australia
Phone Support
+61242377724
Monday - Friday
9:00 AM - 5:00 PM AEDT
We aim to respond to all privacy inquiries within 5 business days and resolve most issues within 30 days of receiving your complete request.